It is our policy that any credit/debit card deposits should be withdrawn to the card in question first, before refunding to any other method, even if other methods were used for funding.

Kindly note that after withdrawing via credit card, any deposits that were made should be refunded via this method too. Once all deposits from the above mentioned payment methods are fully refunded, you will then be able to withdraw (via bank transfer), to an account under your name.