Why was I required to take an extra email verification step during login?
In our efforts to safeguard your account and data, we have introduced an additional email verification step whenever there’s a suspicious login attempt to your account. This is done to ensure that it’s really you trying to access your account from a different country or IP address.
On these occasions, you will be prompted to enter a 5-digit verification code as an additional security step before you can access your account again. You will receive the code via email, and it will be valid for 5 minutes. You will be able to have another code sent to you via email, should the first code expire.