How long does it take for you to process my withdrawal request?
During normal working hours, withdrawals are usually processed within one working day (if not immediately), provided everything is in order and no additional information or documents are required from you.
If the withdrawal request is received outside working hours, it will be processed the next working day. Our Funding Team works Monday to Friday: 08:00-21:00 (GMT+2/GMT+3 during Daylight Saving Time).
*Please note that although credit/debit card deposits are processed immediately, this does not mean that funds have already been received in our bank account as the bank clearing procedure usually takes a few days. However, we credit your funds immediately in order to be able to trade instantly and protect open positions. Unlike deposits, the withdrawal procedure does take longer. For more information please see: How long should I wait for a withdrawal to reflect on my bank account?