Yes, the Company has established, implemented and maintains an Inactive and Dormant Account Policy that is as follows:

No Trading Activity shall mean that the Client has NOT taken any of the following actions on any of his/her Trading Account(s):

• Made a deposit
• Made a withdrawal
• Open or close a position
• Log-in

 
Such Inactive Account will be subject to a monthly fee of 10€ (ten euros or trading account currency equivalent) per month until the balance on all MT4/MT5 account(s) is 0€ (zero euro or trading account currency equivalent) relating to the maintenance and administration of such Inactive Account (the “Inactivity Fee”).

For the re-activation of Inactive Account, the Client must:

• Open a position, and/or
• close a position and/ or
• Make a deposit and/or
• Make a withdrawal and/or
• Log-in

 
The Client’s Inactive Account will then be reactivated (subject to, if required, up-to-date Know Your Customer documentation to be provided to the Company by the Client) and become an Active Account. In such cases where an Inactive Account has been re-activated, the Company will cease to deduct the Inactivity Fee but will not refund any Inactive Fee deducted previously.

Should you require any further clarification or assistance, please do not hesitate to contact our Customer Support via the Contact Us page, Live Chat, email or telephone from Monday to Friday, 24/5.